Verifying Your 9vv9 Account Identity
Account verification at 9vv9 is a one-time process that protects your balance from unauthorised access. We ask for a copy of a valid national ID or passport and confirmation that the wallet you use — bKash, Nagad or Rocket — is registered in the same name as your 9vv9 account. Upload the documents from the verification section in your account settings. Our
team reviews submissions and updates your account status once the check is complete. A verified account has fewer friction points when withdrawing and can access the full cashier range without additional holds.
- Locate the verification section — Find the identity verification tab inside your account settings. It shows which documents are still needed.
- Upload your national ID — A clear photo or scan of your national ID or passport is required. Make sure all four corners are visible in the image.
- Match your wallet name — The name on your bKash, Nagad or Rocket account must match your 9vv9 registration name exactly.
- Await confirmation — Our team reviews the submission and updates your account. You receive a notification once verification is complete.